Privacy policy
At Slow Squirrel, there is a real person behind everything we do, and we take your privacy seriously. We like to keep things simple, fair and clear, and have set everything out below so you can feel informed and reassured.
Overview
This website is operated by Slow Squirrel.
We are committed to protecting your privacy and handling your personal information with care.
This policy explains how we collect, use and store your personal data when you visit our website or communicate with us.
We will always keep your information secure and comply with all applicable UK data protection laws.
By using our website, you agree to the terms of this policy.
Information We May Collect
Information you provide to us
You may provide information by placing an order, filling in forms on our website, or subscribing to our emails.
This may include:
- your name
- address
- email address
- phone number
Information collected automatically
When you visit our website, we may automatically collect:
- technical information such as browser type and device
- a limited and anonymised version of your IP address
- information about how you use the site, including pages visited and time spent browsing
This helps us understand how our website is used and improve your experience.
Cookies
Our website uses cookies to help provide a smooth browsing experience and to improve how the site works.
Cookies allow us to recognise you when you return to the site and understand how visitors use it.
You can adjust your browser settings to refuse cookies if you prefer.
How We Use Your Information
We use your information to:
- process and fulfil your orders
- respond to enquiries
- send updates or marketing emails if you have opted in
- improve our website and customer experience
Information collected automatically is used for analysis, site improvement and security.
Analytics
We use Google Analytics to understand how visitors use our website.
This data is anonymised and does not identify you personally.
You can find out more about how Google uses your data here:
https://support.google.com/analytics/answer/6004245
How We Store Your Information
Your information is stored securely.
Our website is hosted on Shopify, which provides a secure e commerce platform. They meet high data protection standards and are required to keep your information confidential.
We do not sell, rent or share your personal data with third parties for marketing purposes.
We will only share information where required by law.
Security
We take reasonable steps to protect your personal data.
However, please note that no method of transmission over the internet is completely secure.
Once we receive your information, we use appropriate measures to prevent unauthorised access.
Third Party Links
Our website may contain links to other websites.
We are not responsible for the privacy policies or practices of those sites, so please check them before submitting personal information.
Your Rights
You have the right to:
- access the personal data we hold about you
- request correction of inaccurate information
- request deletion of your data where appropriate
To make a request, please contact us by email.
If you have any concerns about how your data is handled, you have the right to contact the Information Commissioner’s Office (ICO).
Changes to This Policy
We may update this policy from time to time.
Any changes will be posted on this page.
Contact
If you have any questions about this policy or your data, please contact: